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Riccardo Marconato
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Product design · 2026 · Moko · Product design and engineering

Moko. A keyboard-first customer support workspace.

A customer support workspace: a keyboard-first inbox, a ticket view with macros and AI summaries, a customers CRM, a knowledge base, live reports, and a customer portal.

SaaSCustomer support
Moko. A keyboard-first customer support workspace.

Built together with Adamarant Studio

The full case study, with the process and the decisions behind it, is published on the studio site.

Read the case study